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This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. We may modify this Privacy Policy at any time by posting the modified terms on this page. It is your responsibility to check back for updates on such potential changes.

Thank you for putting your trust in our business. We understand this is a big responsibility and work hard to protect your information and put you in control.

We collect personal information, which you voluntarily submit to us, so that we may provide you with a Service. Information such as that which identifies an individual, such as legal name, billing street address, and email address. We solely process customer data under the direction of our members and have no direct control or ownership of the personal data provided. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data for processing purposes.

We pride ourselves on our commitment to security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not sell, rent, loan, trade, lease, or otherwise, transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception of being requested to do so by lawful authorities. If at any point in time you suspect fraud or unscrupulous charges on your credit card or bank statement, it is requested you contact our customer service department immediately. In doing so, they will be able to cancel the membership and issue any refund(s) necessary. They will be able to assist you with these matters 24 hours a day, 7 days a week. Once a negative transaction is reported, all further access to our system will be denied, and card usage will be recorded at the gateway level within our negative database.

We use any information provided to maintain, personalize and develop our services, databases, networks, infrastructure. It is also used for support with billing, account management, and other administrative matters. It may also be used to fulfill our obligations under the applicable terms of use and service, such as communicating with you regarding updates to the services.

Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.

Maintaining the quality and safety of the services, and to enhancing, improving, and updating those services.

We do not sell, rent, loan, trade, lease, or otherwise transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception of being forced to disclose such information by law. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take all steps necessary to protect your privacy.

24 hours a day, 7 days a week
email, phone, or chat
Live chat is located on our support website.
Email: support@thriveboardgames.com
Phone: (800) 463-1610